Serviced Accommodation Management in Bournemouth & Poole

Partnering with property owners, landlords and investors to deliver exceptional guest experiences — and stronger returns from their investment property.

Introduction

A completely hands-off way to run a short-let property in Dorset

At Haven Prime Stays we partner with property owners, portfolio landlords and investors to deliver professionally managed serviced accommodation for business and leisure travellers across Bournemouth and Poole.
Our service is built to maximise the performance of your investment property while removing the day-to-day operational burden entirely. From guest communication and revenue management through to housekeeping and property oversight, we handle every aspect of the guest experience on your behalf.
Whether you own one property or a growing portfolio, you keep complete ownership and full control of your asset. We take care of everything else.

Why owners choose us

Why property owners choose Haven Prime Stays

A partnership, not a contract

Long-term relationships built on trust, transparency and communication you never have to chase.

Investment-focused

Every decision made with your property’s performance and long-term condition in mind.

Genuinely hands-off

No guest messages, no 11pm phone calls, no cleaning rotas.

Professional guest management

Screened guests, 24/7 support and stays that earn five-star reviews.

Active revenue management

Pricing reviewed against live local demand, seasonality and events.

Transparent reporting

A clear monthly statement showing occupancy, revenue and costs.

Process

How it works

01

PROPERTY ASSESSMENT

We assess your property’s location, layout and likely guest profile, and give you an honest view of whether serviced accommodation is right for it.

02

ONBOARDING

Photography, listings, pricing and full setup. Suitable properties are typically live within around seven days.

03

MANAGEMENT

Guest communication, bookings, housekeeping and maintenance, all handled by us.

04

REPORTING

A transparent monthly performance report, and a direct line to us whenever you want it.

Pricing

One fee. Everything included.

Complete, hands-off management of your property for 15% of booking income. No setup fees, no separate management charges, no line items you did not expect. That single fee covers listing creation, dynamic pricing, guest communication and 24/7 support, housekeeping and maintenance coordination, guest screening, utility and supplier management, welcome packs, direct booking marketing and your monthly owner report.

Founder strip

Founder-led, and built from real experience

Haven Prime Stays was founded by Nicole, who brings over ten years across the finance and property sectors and first-hand experience as a property investor. Having been the owner handing over a property, she knows exactly what owners want to be told, and how quickly.

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Find out if your property is suitable

Request a complimentary property assessment. We will review your property, give you a considered view of its potential, and tell you honestly if we don’t think it is the right fit.

No obligation. Just a straight answer about your property.

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