About Haven Prime Stays

Exceptional stays. Better returns. Where property meets hospitality.

Nicole's story

Hi, I’m Nicole

Around a decade ago I traded city life for the coast and made Bournemouth my home.

My property journey began in 2017, when I bought my first investment property in London and took on a full refurbishment. Seeing it through from acquisition to completion started an interest in property that has not let up since.

A few years later my family and I found ourselves looking for temporary accommodation after selling our home. What surprised me was how difficult it was to find somewhere genuinely well presented and professionally run. Plenty of properties were available. Very few of them were good.

That experience is what led to Haven Prime Stays.

My aim was straightforward: to raise the standard of short-term accommodation by delivering spaces that are well presented and properly managed — stylish, clean, comfortable places where guests feel at home, whether they are travelling for work, relocating, or seeing somewhere new.

And on the other side of that, to give property owners a management partner they do not have to worry about. I have been the owner handing over a property. I know what you want to be told, how often, and how quickly.

Nicole, Founder

Experience and standards

The experience behind the business

Haven Prime Stays is an independent, founder-led business, built on over ten years across the finance and property sectors and on first-hand property investment experience.

That combination shapes how we work. The finance background is why our reporting is clear and our pricing is transparent. The investment experience is why we treat your property as an asset to be protected as well as a property to be let and why we would rather tell you a property is unsuitable than take it on and underdeliver.

Presentation

Every property is presented to a standard we would be happy to stay in ourselves.

Cleanliness

Housekeeping coordinated to a consistent specification between every stay.

Guest care

Guests screened before arrival and supported throughout, with 24/7 contact.

Owner communication

Clear monthly reporting and a direct line to a named person.

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Let’s talk about your property

If you own a property in Bournemouth or Poole and you are wondering whether serviced accommodation could work for it, I would be glad to take a look and give you an honest answer.